Every trade.
One workspace.
Pick a tab to jump into the trade you run, or click through to its dedicated page for the full deep-dive. The dispatch board, the pricing logic, the truck inventory and the customer portals are already shaped for the work — no generic CRM bend-and- pretend.
Lockouts, rekeys,
commercial — one board.
From after-hours residential lockouts to commercial master-key systems, Linq runs the dispatch board, the truck inventory and the insurance billing on one workspace. The same software Therapy Locksmith and a hundred other shops dispatch from every day.
- Lockout · rekey · install · commercial — preset job templates
- Master-key system tracker with hardware genealogy
- Truck inventory: cylinders, deadbolts, key blanks per van
- Insurance dispatch portals (Allstate, AAA, Geico) with SLA timers
- Photo-of-door + signature capture before the truck rolls
- Auto-text "tech is 8 minutes out" with live GPS link
Equipment history.
Maintenance plans.
Heating and cooling lives or dies on the equipment record. Linq tracks every unit by serial, every visit against it, and every maintenance plan that's keeping the customer on the books.
- Per-equipment service history — model, serial, install date, refrigerant
- Tiered maintenance plans (silver / gold / platinum) with auto-billing
- Recurring tune-up calendar — spring AC, fall furnace
- Multi-option estimates: repair vs. replace, financing built-in
- Truck stock + counter-measure for refrigerant inventory
- EPA 608 + license expiry reminders for every tech
Permits, panels,
and panel upgrades.
Residential service calls, panel changeouts, EV charger installs, commercial tenant improvements — Linq keeps permits, inspections and rough-in / final stages on a single timeline that the office and the field share.
- Permit + inspection tracker with city / county presets
- Job stages: rough-in, trim, inspection, final — each with own checklist
- Panel-change estimates with per-circuit line items
- EV charger install playbook: load calc, permit, rebate paperwork
- Photo annotation: red-line a panel photo from the truck
- Code-required as-builts auto-generated for the customer record
Same-day call.
Right spring on the truck.
Garage door work is won or lost on stocking the right spring before you leave the shop. Linq matches incoming jobs to the truck that's already loaded for the size and weight class — and dispatches that truck.
- Door measurement intake on the booking form (size, weight, springs)
- Smart truck-routing: assign the van that already has the part
- Opener + spring + roller catalog with photos and one-tap quoting
- Annual safety inspection plans with auto-renew billing
- Apartment / HOA portals for multi-door buildings
- Before / after photos + signed inspection sheet on every job
Drains, water heaters,
repipes — every flavor.
Service plumbing, drain cleaning, water-heater swaps, full repipes and emergency leaks — Linq routes urgent calls first, keeps photos of the access points, and bills the line-item way insurance carriers actually want.
- Urgency triage: leaks and floods bubble to the top of dispatch
- Drain-cleaning recurring plans for restaurants and apartments
- Water-heater quoting: model, gallons, fuel type, install + haul-away
- Camera inspection videos attached to the job record
- Insurance line-item invoicing matched to industry SKUs
- On-call rotation with auto-paging for after-hours leaks
Warranty work
without the paper trail.
Half the work in appliance is the manufacturer claim, not the repair. Linq files the claim, tracks the part order, and pulls the reimbursement back to the job — so the office isn't the bottleneck anymore.
- Per-brand warranty workflow: LG, Samsung, Whirlpool, GE, Bosch
- Auto-fill claim forms from the customer + equipment record
- Part ordering with vendor-side cost + ETA
- Reimbursement reconciliation against each open claim
- Diagnostic fee + return-trip tracking on a single thread
- Service zone routing — no more 90-minute drive on a $90 visit
Recurring routes.
Predictable revenue.
Residential maids, commercial janitorial, post-construction, Airbnb turnovers — Linq runs the recurring schedule, the crew check-in, and the customer's "the cleaner came" notification on autopilot.
- Recurring schedules: weekly, biweekly, monthly with skip dates
- Crew check-in / check-out with GPS proof-of-presence
- Photo of the finished space sent to the customer in real time
- Airbnb / VRBO sync — turnovers booked from your iCal
- Per-property checklists (kitchen, bath, linens, restocks)
- Subscription billing with auto-charge on completion
Subs, draws,
change orders — tracked.
Multi-week jobs need a backbone, not a calendar. Linq's GC mode gives you phased schedules, sub portals, change-order approvals and a customer-facing photo journal that pre-empts most of the "where are we at?" calls.
- Phased project schedules with sub-trade dependencies
- Subcontractor portals: their tasks, photos, and W-9 / COI on file
- Change orders with signed customer approval before work proceeds
- Draw schedules + lien waiver tracking
- Open PO + commitment ledger per project
- Photo journal portal — customer sees daily progress shots
Front of house
back of house — one stack.
Restaurants, bars, lounges and short-term rentals run on guest history, table holds, vendor PO's and recurring maintenance. Linq keeps them connected so a regular gets the same VIP treatment in the booking system, the bar tab, and the loyalty SMS.
- Guest CRM with table preferences, allergies, and lifetime spend
- Reservation + table holds with deposit collection
- Vendor + supplier PO ledger with invoice OCR
- Maintenance calendar — hood cleaning, walk-in, ice machine
- Staff scheduling tied to forecast covers
- Loyalty SMS campaigns segmented by visit cadence
Stops, signatures,
and the cash drop.
Furniture delivery, parts running, last-mile retail, dispensary — Linq's delivery mode strips out the dispatch friction and focuses on the things drivers actually care about: the next stop, the signature, and what's owed at the door.
- Route optimization across stops, drivers, and time windows
- Driver app with one-tap "arrived / completed / failed" status
- POD: photo, signature, or pinpad capture per drop
- Cash + card collection with end-of-shift reconciliation
- Customer SMS with live driver tracking link
- Simple-delivery mode: optional address, focus on inventory + paid